TANDEM Frankfurt - Die Onlinesprachschule.

The full course fee must be paid at least one week before the course starts.

The registration is valid for 4 weeks. A continuation of the course in the next level is usually possible.

Depending on the course type, each course for a certain level may begin with different lessons. Learning outcomes and the achievement of a certain level depend on individual circumstances and cannot be guaranteed.

The courses are aimed at adults and course attendance requires regular participation and constructive cooperation. We reserve the right to exclude participants from the course if they behave disruptively or fail to participate as required. 

If you cancel your registration once the course has already started or decide not to participate for personal reasons (e.g. due to illness), we are unable to refund the course fee. If you cancel your registration up to four weeks before the course is due to start, we will charge a cancellation fee of € 30. Cancellation at a later date will incur a fee of 20% of the price for the full four weeks or a fee of € 30, whichever is higher.

If online lessons are not right thing for you and you want to cancel your course, we will only charge you 1 course week (25%) if you let us know within 5 days of the start of the course. (This offer is only available to participants who are registering for a course for the first time)

If you register for a two-week course, the course fee will be 60%, for a three-week course 80% of the fee for a four-week course.

All information and prices are provided without guarantee. Courses and fees may be subject to change throughout the course of the year. 

If we are obliged to cancel a course, we will reimburse already paid fees. No further claims can be made.

The occasional cancellation of classes as a result of exceptional circumstances will not be substituted.

GDPR: Your data will be used solely for course administration purposes and customer information and will not be passed on.